NABDcloud based customer service support system. go to NABD Website.

NABD is a cloud based customer service support system with advanced workflow management engine that would enable government and non government organizations to strengthen relationships with its citizens and customers by providing end-to-end view of issues, concerns and queries. Streamline and automate inquiries/cases/tickets handling process by utilizing individual workflows for differing Organization. NABD is a generic customer service support solution for all industries and It can be adapted to industry-specific needs. NABD can be extended beyond the Customer Service department to all channels: Call Center, IVR, Internet, email, face-to-face, SMS, mobile Self-service portal for you Customers and external entities to manage and track Inquiries/tickets online.